Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Reto Vexal collects and stores data necessary for your trading activities. How this data is collected and stored is outlined in the Privacy Policy below.

Our policy is informed by the following principles:

• With the aim of providing complete transparency into our processes for collecting and storing your personal data:

Our aim is to ensure you understand how we collect and process all data responsibly, so you can make fully informed decisions. We maintain clear guidelines and procedures for handling data throughout this website, and we follow them consistently. Our policy details the specific methods we use, providing you with clear and concrete information about its use. You are in the driver's seat.

We will always provide timely information whenever we determine you need to be informed. Transparency is fundamental to us.

Our dedicated team is always available to address any questions you may have about any aspect of our processes, including our legal obligations under the laws of Portugal. You can reach us at: info@reto-vexal.com

• No other use of personal data is permitted by us except as set out in our Privacy Policy.

We may process personal data for purposes including the proper operation of Reto Vexal services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and meet regulatory or other legal obligations. Finally, we may use this data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Reto Vexal processes personal data.

• To access and use the essential tools available to protect your personal data and safeguard your rights in this regard:

You may contact us at any time to access all of your personal data. We can also update or delete it as needed. Additionally, we can facilitate requests to transfer your data to you or to a designated third party. We offer these services to help you better exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank-grade protections. While no system can be guaranteed 100% secure, we remain committed to continually enhancing our defences to the highest possible standard and strengthening the safeguards we already have in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data related to natural persons.

The terms of our policy apply to all identifiable natural persons. This includes any individual who can be identified, or has already been identified, in relation to data entrusted to us or data we are able to access and/or combine.

As defined in the Privacy Policy, data processing specifically means the storage, management, and organisation of that personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit anyone under the age of 18 to use our platform for any purpose. If we discover a user, or any information, relating to a person under the age of 18, we will delete it immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data required to allow you to use our services. Where needed, we may also request personal data to verify account ownership, for instance. To maintain the highest quality of our services and improve them, we collect and analyse data about your use of our platform and our third-party partners' services.

3. You are under no obligation to provide your personal data to the company.

Although you are not required to share your data with us, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can be used to personally identify you. We do, however, collect details such as your specific account activity, users’ IP addresses, and the dates and times of access. For maintenance, security, and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also collect information about the language associated with your account.

Regarding personal data collection, we collect and retain only the information you consent to provide when you connect, through our service, to a third-party trading platform.

The personal data you may have shared with third-party platforms can include: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal data solely for the purposes outlined in the Policy. All such uses and processing comply with applicable laws in Portugal.

The company will only handle, process, or transmit your data in accordance with the applicable laws in Portugal. The following are the legal bases for doing so:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To improve our services, establish or defend legal claims, and pursue our legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the corresponding legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by those companies' privacy policies. This may include multiple digital trading platforms.

To better serve our clients and improve our services overall, the company may share personal data with its affiliates and partner companies.

As required by law, or to protect the company’s rights and assets and those of third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company, an investment, or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, as permitted by law.

7. Cookies and Third-Party Technologies

For site analytics and in collaboration with advertising partners, cookies and similar technologies may be used in accordance with applicable laws and industry standards.

Cookies—small data files stored on your device when you visit a website—are used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences and to tailor our service offerings accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These allow the site to recognise you as a returning visitor and make it easier to use the site.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies have been disabled or removed

If you wish to delete or block cookies, you must do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site operations and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer to comply with local laws, regulations, and company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for 12 months. When that 12-month period ends, and with your consent, that data will be shared for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

As necessary to provide our services and/or for security purposes, personal data may be transferred to third countries (countries other than your own) and to international organizations under robust security protocols. We apply the highest available data protection standards to safeguard your information and ensure you have access to legal remedies and rights in all cases.

All residents of the EEA (European Economic Area) are covered by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, define the conditions for data transfers, which are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest-level technical and organisational controls, in line with industry-leading procedures. These measures are designed to effectively prevent the unlawful or accidental destruction of data, as well as the loss or alteration of that information.

Although we apply the highest standards of care and best-practice procedures for data protection, as required by applicable law, it is not possible to guarantee in every circumstance that your personal data will be kept entirely free from errors. Accordingly, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or similar causes.

If we receive legally binding requests from regulators or public authorities, we may be required to disclose your personal data to them. After disclosure under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information transmitted over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online

11. Links to third-party websites

On this website you may encounter links to third-party applications and websites. Please note that these entities are not affiliated with us and are outside the company’s control, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service on their website before sharing any personal data. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will announce changes on our website and through any other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise specified.

13. Your Rights Concerning Personal Data

You retain full control and the final decision over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided is accurate, you can access it at any time. Any of your personal data currently being processed is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the personal data we process, beyond the one already provided, a reasonable fee may be charged.

Rights granted under the law and the privacy policy must not infringe the rights of others. The company may deny or limit access to personal data where such access would compromise the rights and freedoms of others.

Right to Rectify Errors

You or the Company may correct any errors in your personal data, whether due to omission or inaccurate information, to ensure it can be processed correctly.

Erasure Rights

You have the full right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or beyond lawful limits; 2) if you request its removal and the Company has no legal obligation to retain it; 3) if you no longer consent to or accept any processing by us, even when lawful and within our rights and interests or those of a third-party provider; and, finally, 4) if we are required by law to delete your data.

The right to erasure is overridden and superseded by legal obligations under EU law or any member state’s laws. Likewise, this applies where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it is inaccurate.

Upon your request that the use of your personal data be restricted, it will be deleted except under the following circumstances: 1) where EU or Member State law requires retention. 2) With your consent, when necessary for the establishment, exercise, or defence of legal claims. 3) To protect the rights of another natural person.

Data Portability Right

You are entitled to access and review any personal data you have provided if you have consented, in any form, to its collection and it is processed by automated systems.

You have the right to request that any or all of your personal data be transferred to another company or organisation, where technically feasible. This does not affect your right to erasure of your data. This right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to Object to Data Processing

Notwithstanding the Company’s right to process data on the basis of our legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This right does not apply where there is an overriding legal need to continue, including for the establishment, exercise, or defense of legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for direct marketing purposes.

Right to Decline or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time and, where feasible, with immediate effect. This will not affect any processing carried out before your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe that your rights and freedoms have been infringed in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your inquiry. If an extension is necessary, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided to you electronically at no charge, unless this would violate the law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is considered unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, to ensure data protection and security.